When you're trying to add a new fingerprint to your iPhone or iPad, and you see this error message:

Failed
 Unable to complete Touch ID setup. Please go dorsum and try again.

Don't panic! This is a common error in iPhone and many people have resolved the "Unable to complete Impact ID setup" error easily.

Try these fixes:

  1. Update software in your device
  2. Hard reboot your device
  3. Modify Bear on ID settings
  4. Ensure your finger and the Home dry out and clean
  5. Try another finger

Annotation: the screenshots below come from iOS 10.3.3, and fixes apply to other iOS versions.

Fix ane: Update software in your device

The old iOS software has buggy issues, and that's why developers keep releasing updates to bring the best experience. So if you run into "Unable to complete Touch ID setup" error in your iPhone or iPad, you should keep the iOS software in your device upwardly to date.

  1. Open your iPhone or iPad, and launch the Settings app.
  2. Become to General > Software Update.
  3. Your device will discover any available update. If there is any new software update, tap Install At present. Ensure to connect to WiFi when performing this method.
  4. Follow the on-screen instructions to stop.

Restart your iPhone and try adding the Touch ID once again to meet if it can exist completed.

Ready ii: Hard reboot your device

Since many technical bug can be resolved by restarting, it never hurts to restart your iPhone or iPad. Often this volition be plenty to fix the error.

In addition, you should as well perform a force restart on your iPhone if "Unable to complete Touch on ID setup" occurs. Hither'due south what you need to exercise:

  • If yous're using iPhone 8, iPhone eight Plus, or iPhone X, follow these steps:
  1. Press and quickly release the Volume Upwardly push button,
  2. Press and quick release the Volume Down button, and then
  3. Press and hold the Side button until you lot see the Apple logo.
  • If you lot're using iPhone 7 or iPhone vii Plus:

Press and Concur both the Side and Volume Down buttons for at least x seconds, until yous encounter the Apple tree logo.

  • If you lot're using iPhone 6s and earlier and iPad:

Press and hold the Home and Tiptop (or Side) buttons for at least 10 seconds, until you run across the Apple logo.

Once hard reboot, try Touch ID once again see if it works.

If the error yet persists, don't worry. You have something else to try.

Fix 3: Modify Bear on ID settings

The improper Affect ID settings can besides result in "Unable to consummate Impact ID setup" error. So here's what to do:

  1. Go to Settings > Touch ID & Passcode, then enter your passcode to keep.
  2. Turn off iPhone Unlock and iTunes & App Store.
  3. Reboot your device.
  4. Become dorsum to Settings > Touch ID & Passcode. Then enter your passcode to go on.
  5. Tap to plow on iPhone Unlock and iTunes & App Store.

Now try the Touch ID setup process and it should be working properly.

Ready 4: Ensure your finger and Home button dry and make clean

As you may take known, the Bear upon ID will non be working if there is something liquid or sweat on your finger, or the Home button, or the phone screen. So it'south important to proceed your finger, the Dwelling push, and the screen dry out, clean and clear.

Meanwhile, if y'all're using a telephone case or screen protector, be extra careful to non cover your Abode button, otherwise the Bear on ID won't work either.

Fix 5: Effort another finger

You can also try adding a new fingerprint to your iPhone or iPad, in society to make your Impact ID work once more. To practise so:

  1. Get to Settings > Touch ID & Passcode, and then enter your iPhone passcode to process.
  2. Make sure to Turn Passcode Off. Then tap Add together a Fingerprint….
    Note: you can add upwardly to 5 fingerprints on your iPhone. If you lot've already had 5 fingerprints equally your Affect ID, you'll need to delete one or more of the prints, then you can add new fingerprints.
  3. Follow the on-screen instructions to elevator and residual your finger on the Dwelling push button repeatedly, so tap Continue and end the Affect ID setup.
  4. Once complete, tap Proceed and it should be done.

This should fix "Unable to complete Touch ID setup" error.

Lillian, a Microsoft Certified Professional person (MCP), is a technology enthusiast, longing to share the technical tips and solutions to computer problems. Also every bit a person who enjoys writing, she's constitute the perfect match for writing and technology. When she's not writing, you'll notice her either reading or playing mobile games.

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